Help Centre
Find answers to common questions about our AI automation services and get the support you need.
Getting Started
Learn about our process and how to begin your AI automation journey.
View Our Process →Services Overview
Understand our AI automation solutions and their benefits for your business.
Learn More →Our AI Automation Services
Operational Cost Reduction
We build bespoke AI models trained on your specific business processes and create workflow automations that connect your existing tools. Our solutions typically achieve a 73% average workload reduction within 90 days, leading to 60% annual staff cost savings whilst improving response times from hours to seconds.
- Dramatic reduction in operational costs
- Faster response times and fewer errors
- No new software to learn or purchase
- Bespoke AI trained on your business
- 73% average workload reduction
- 60% annual staff cost savings
- 45% increase in customer satisfaction
- Response time: Hours → Seconds
Customer Churn Prevention
Our AI analyses conversation patterns, support interactions, and engagement metrics to identify early warning signs of customer departure. This enables proactive intervention strategies that typically achieve a 42% reduction in churn through early detection and automated retention campaigns.
- Continuous conversation pattern analysis
- Early warning system for at-risk customers
- Automated retention strategy deployment
- Proactive relationship strengthening
- 42% reduction in customer churn
- 27% increase in customer retention
- 38% increase in customer lifetime value
- 55% reduction in refund requests
Revenue Growth Intelligence
AI-powered competitive intelligence and market analysis combined with your internal performance data creates precise strategies for positioning, messaging, and timing. Our clients typically see 3.2x improvement in campaign performance compared to traditional approaches.
- Competitor pricing and product monitoring
- Customer sentiment analysis
- Market opportunity identification
- Internal performance data integration
- 3.2x campaign performance improvement
- 28% increase in win-back rates
- 34% uplift in new revenue
- 180% improvement in marketing ROI
Frequently Asked Questions
How long does it take to see results?
Most clients see initial results within 2-4 weeks of implementation. Our typical timeline includes: Week 1 for discovery and planning, Weeks 2-3 for development and presentation, Weeks 4-5 for secure integration, and Week 6+ for phased go-live. Full benefits are typically realised within 90 days.
Do I need to purchase new software?
No. We integrate with your existing tools and systems. Our AI automation connects to what you already use - whether that's your CRM, email platform, customer service tools, or other business applications. This approach saves costs and removes the need for staff training on new systems.
Is my data secure?
Absolutely. As a UK-based company, we operate under the highest security standards with enterprise-grade protection. Each client gets their own dedicated, secure server that connects safely to your existing systems. We're fully compliant with UK GDPR and data protection laws, with data processing inline with strict privacy policies.
What if the AI makes mistakes?
We build multiple safeguards into every system. The AI starts in read-only mode, then gradually gains capabilities only after thorough testing. Built-in protections ensure the AI escalates complex issues, sensitive situations, or anything it's uncertain about to your human team. You maintain complete control over the pace of expansion and can pause or adjust capabilities at any time.
How much does it cost?
Our pricing model comprises a one-time setup investment covering bespoke solution development, secure integration, and initial training, plus ongoing monthly partnership costs for AI processing, dedicated server hosting, security maintenance, and unlimited support. The initial consultation, workflow analysis, and solution design are provided at no cost with no commitment required.
What's the typical ROI?
Our clients reliably achieve ROI within the first year, with an average payback period of 6-9 months. Benefits compound over time through immediate operational cost reductions, higher customer satisfaction and retention, recovered revenue from at-risk customers, and strategic insights that guide profitable growth decisions.
What do you need from us to get started?
We need collaboration with your IT team to establish secure connections and access to your business documentation such as operating procedures, product information, and FAQs to train the AI agent. Our technical team guides the entire process, making it as straightforward as possible for everyone involved. The AI agent learns and improves over time through careful analysis of interactions.
Can the system grow with our business?
Yes. Our systems are built to evolve with your business. As you launch new products, change processes, or expand services, we adapt the AI to match. The system becomes more effective over time through continuous analysis of interactions and outcomes, with regular health checks and performance reviews to keep everything running smoothly.
Still Have Questions?
Our team is here to help. Get in touch for personalised answers and a free consultation.
Get in Touch